Those business managers at Sprint must have "Liberal Arts" degrees or something. Fuckin' idiots.
Consider this:
I am paying $79.00 for 1350 minutes on my cell phone AND $59.00 for unlimited data on my air-card. I pay $167.00 per month for my account after taxes. Which is really overkill, I know. I have wireless broadband at my apartment and I have network access at work. I just have the air-card for those emergency times when I can't get on any other way. I actually never use more than 550 minutes per month on my phone.
I called Sprint to get another phone line added to my account. They refused.
WHAT?
My money isn't good enough? I have to be a paying customer for 13 months and then they will review my payment history and determine if I've been a good enough customer to allow me to buy an extra line. Fuck that! Their credit model has just cost them a sale.
I have good credit. Not a damn thing wrong with my credit. No past dues, no late payments, no problems whatsoever.
The supervisor's name was Mr. Estrello. He kept quoting the business model and was firm on his stance that I cannot have another line on my account. Even though he COULD authorize it if he wanted to.
Recently, when I went to get auto-insurance after a divorce, I was told by an insurance agent that the reason my rates would be so high is that I had to "get back into the good graces of the insurance company". I was fairly offended. My rates were high because my name wasn't on the policy that covered OUR vehicles. So the insurance company treats me like a criminal and makes me pay higher rates?
Now I find that the telephone company: Sprint, won't let me purchase another line from them until I get into their "Good Graces", (which apparently takes 13 months). I'm very angry about this.
The problem comes from being married. If you allow your husband to put accounts exclusively in his name, then you get out of the "Good Graces" of all these companies. The insurance company, the cell-phone company, and Lord only knows who else.
Since when can the phone company refuse to sell a line to a customer who pays their bill?
I've since called Sprint and I scaled back my account, I'm not giving them any more money than I have to now. I've dropped my cell phone back to 450 minutes for $59.00 and my air-card back to 40 Meg for $39.00.
If they're going to be jerks, so will I. I will use the saved money to open up a Cingular account. That's an extra $40.00+ in my pocket per month.
They should have sold me that other line...
Assholes!
MsAmber
Bad Poetry?
- MsAmber
- I am complex, yet simple. I am hearty and frail. I am selfish and generous. I let my emotions prevail. I want to make some sense of it. Of Life, and Love, and God. I want to bring back the simple things. I know that makes me odd. But if you'll stay and read awhile maybe you'll start to see. Then maybe I can share with you a little part of me. MsAmber
3 comments:
I understand your aggravation and also understand that placing blame on someone else is so much easier than taking responsibility for your own actions and problems. I happen to know for a fact that your ex-husbands auto insurance policy had your name on it as a primary driver. I also know for a fact that his cell phone contract also had your name on it, because he is still paying for that phone service for another year. I am not trying to add to your aggravation just giving you free advice, so here we go. Insurance, shop around..! Insurance companies are very competitive and you can find some very reasonable deals online. I recently helped a friend of mine with no insurance history and with a couple of bad marks on his driving record get a reasonable insurance rate from an online insurance provider. It was so easy a cave man could have done it. Now let’s address the cell phone issue. You are right, what a fucked up way to treat a customer with a flawless credit history like yours. You must have had a very good bookkeeper to have maintained such a good credit line. The question that I would have to ask myself is which one of the many cell phone companies that I have dealt with was the best? Hum, you know Cingular had the best coverage, the best minute package,
and was the easiest to make changes to. I would also have to ask my self, I am in the telecommunications field who has one of the worst reputations? Oh yea Sprint, better stay away from them guys.
Not trying to give you shit MsAmber, just trying to find some humor in your rant and give you a friendly kick in the pants.
I love your blog, just don’t see as many updates as I use to. Your life has always fascinated me. I would just bet that I have read your blog more than you have, I am your number one fan.
I am looking forward to your next blog entry, and I hope all is well.
I wish you would blog about Battlestar Galactica now that would spark some good fracking conversation.
Take care, Normanknight
Hello Romeo Whiskey,
When I went to get the Insurance, I pulled my old insurance cards and sure enough, the insurance policy was NOT in my name. My name was nowhere on the proof-of-insurance forms. I'm sure I asked you before if you would put my name on them. Even though you say I was listed as a driver, my name wasn't on the form, so I have slightly higher rates than I would have if my name had been on the form. It's not a matter of placing blame on someone else rather than taking responsibility... I don't know where that silly statement came from.
I can see that you still have hostilities toward me, so would you mind not airing them on my blog please?
Thanks,
MsAmber
I hold no hostilities toward you MsAmber. The truth is I have always kept hoping that someday we could overcome our differences and find again what we have lost, our friendship. Our friendship was the best I have ever had and miss it very much. Blog posting can sometimes be controversial and as a fan of yours I was just airing my opinion. I apologize for offending you and will respect your wishes and just go ahead and drop of the edge of the planet.
I wish you well MsAmber and take care of yourself and goodbye, Normanknight
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